Alternatively, you can press Ctrl Shift Delete to open the Delete Browsing History window (and skip step 2). Open your browser and and got to Tools > Safety menu.How to clear the cache in commonly used browsersĬlearing the cache in Microsoft Internet Explorer The keyboard shortcut for clearing browser cache data for Chrome is Control Shift Delete on Windows and Command Shift Delete on MacOS. It can be very difficult to perform certain activities on the web if you can't see the current version of the page. Do this by clicking on your Desktop image or on the blue smiley-face icon on the far left in your Dock. Open programs use files from the 'Cache' folder, so you won't be able to remove as many cached files as you like if you have multiple programs open. Step 6: Get into the Google folder and follow this path: \Chrome\User Data\Default\Cache. Step 4: Now open the hidden AppData folder. Step 4: Go to Explorer menu select the view tab and options. If your ISP is caching the page and they refuse to change or refresh it, you may want to consider a new ISP. 1 Close as many open programs as possible. Step 3: Select your Windows account folder. If none of the steps above solve the problem, check with your ISP or MIS department and make sure they are not caching it. If you do not see your browser listed below, please contact your software vendor for instructions on how to clear the cache. Instructions for clearing the cache of the most common browsers are listed below. Use a different browser (if you use IE, try Firefox, and vice versa). Be sure to tell them exactly which URL you are using. Make sure you’ve shut down Chrome while performing this action and then either move the folder to the trash or rename it to something like backup. If you don't know any alternative URLS, ask Technical Support to provide you with one. For example, if you are going to you might go to your IP address instead. Use an alternative URL for the same location. For instructions on clearing your cache, see the section below How to clear the cache in commonly used browsers: Try holding down the Shift key while pressing the Refresh button.Ĭlose your browser and re-open it (make sure you are NOT on the cached page) and delete your temporary Internet files (clear your cache). Here are some ways you can try to fix your caching problem, in order of escalation: To resolve these issues, you may find that you need to manually clear your computer's cache of web pages. There are a number of problems that can manifest from cached browser data stored on your computer.
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